Privacy Policy
At Just Because Prints and Stationery, we value your trust and are committed to protecting your personal information. Whether you're browsing our website, placing an order or getting in touch, we want you to feel confident that your details are handled with care.
This Privacy Policy explains how we collect, use and protect your information when you interact with our website or purchase our products.
Information we collect
When you place an order, submit an enquiry or interact with our website, we may collect personal information including:
Your name, email address and contact number
Billing and delivery addresses
Order details, personalisation requests and design preferences
Payment and transaction information
Website browsing activity and general usage information
We only collect information reasonably necessary to process your order, provide our services and improve your experience.
How we use your information
Your information helps us create and deliver your personalised products and provide a smooth shopping experience.
We will use your details to process orders and payments, prepare designs, arrange shipping, communicate order updates and respond to enquiries.
If you've subscribed to receive marketing communications, we may also contact you about new products, special offers and updates. You can unsubscribe at any time.
Payments and third-party services
Our website is hosted by Squarespace, and payments are handled through secure third-party payment providers.
We may share relevant information with trusted service providers, including payment processors, printers, delivery partners and website services, where necessary to complete your order or operate our business.
We do not sell your personal information. Some third-party providers may process or store information outside Australia, subject to their own privacy and security practices.
Cookies and website analytics
Our website uses cookies and analytics tools, including Squarespace Analytics and Google Analytics, to understand how visitors interact with our website.
This helps us monitor website performance, improve the shopping experience and understand which products and content are most useful to our customers.
You can manage your preferences for non-essential cookies through our website's cookie banner or the Manage Cookies option.
Protecting your information
We take reasonable steps to protect your personal information from unauthorised access, misuse, loss or disclosure.
Your information is retained only for as long as reasonably necessary to fulfil orders, manage enquiries, maintain business records and meet applicable legal obligations.
While we take care in selecting our service providers and protecting customer information, no online system can guarantee complete security.
Accessing or updating your details
If you'd like to access, correct or request the deletion of personal information we hold about you, please contact us.
We'll review your request and assist where possible, subject to any legal or record-keeping requirements.
Privacy concerns
If you have concerns about how your personal information has been handled, please contact us directly.
We'll review your concerns and work towards a suitable resolution. Where applicable, you may also contact the Office of the Australian Information Commissioner if you're dissatisfied with our response.
Updates to this policy
We may update this Privacy Policy from time to time to reflect changes to our services, website or privacy practices.
Any updates will be published on this page.
Questions or concerns?
Your privacy is important to us. If you have any questions about how we collect, use or manage your personal information, please don't hesitate to get in touch.
Email: info@justbecauseprints.com
Location: Burleigh Waters, Gold Coast, Queensland, Australia
Last updated: 29 October 2026
All orders are carefully packaged and dispatched from our Burleigh Waters studio. Once shipped, parcels are in the care of the courier.
Our custom design and printing process
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The design journey begins with a personalised email consultation to understand your event, aesthetic, inspiration and vision.
You’re welcome to share inspiration images or introduce us to your stylist — every detail helps us craft designs that feel uniquely yours.
From there, we refine, elevate and tailor every element to ensure your stationery complements your celebration seamlessly.
Once your concept is finalised, we’ll provide a tailored quote. A 50% non-refundable deposit confirms your booking and allows us to begin the custom design process.
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This is where the magic happens. With your style and story in mind, I’ll begin crafting a custom stationery suite designed exclusively for your celebration.
Because our initial consultation is so thorough, we typically only require two rounds of refinements to achieve your perfect design.
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Once you’re completely happy with the digital proofs, the remaining 50% balance is due before we send your designs to print.
We work with trusted professional printers and often use multiple specialists to achieve the best results, so no further design changes can be made after this stage.
Printing usually takes 1 to 2 weeks, depending on your order. You’re welcome to collect your stationery from the Gold Coast at no cost, or we can arrange courier delivery anywhere in Australia.